Troubleshooting

I’m not getting a confirmation code

The code arrives by email and has 6 digits. If it doesn’t arrive, one of these steps usually helps.

1. Spam folder: Also check the spam or junk folder of your mailbox.
2. Check the address: Is the right address shown at the top of Confirm Email? If not, tap Change Email Address.
3. Request a new code: After 60 seconds, you can tap Resend Code.
4. Already have an account? If there’s already an account with this address, no code is sent when you sign up. Sign in with I already have an account instead.

If it still doesn’t work, sign in with Apple or Google, or write to us at support@nodbase.app.

Note: You get the code for a new password with Forgot Password?. See Sign in with an existing account.

Last checked: 11 November 2026