Troubleshooting

I’m not getting notifications

Usually a switch is off in iOS or in Nodbase. Go through these points in order.

On this page
  1. 1. Allow notifications in iOS
  2. 2. Check the switches in Nodbase
  3. 3. Is the chat muted?
  4. 4. Focus and Screen Time
  5. 5. Are you signed in?
  6. Keep in Touch reminders

1. Allow notifications in iOS

In Nodbase, tap You › gear › Notifications. If it says Off at the top, tap Change in iOS Settings and allow notifications. If it says Not Asked Yet, tap Allow Notifications.

If notifications are off in iOS, neither chat notifications nor reminders arrive.

2. Check the switches in Nodbase

Under Notify Me About, Messages, Groups and New Requests must be on. If one is off, messages still arrive, just without a notification.

3. Is the chat muted?

Open the chat, tap the name at the top and then Notifications. If Mute isn’t set to Not Muted, change it. Muted chats show a crossed-out bell in the list.

4. Focus and Screen Time

A Focus such as Do Not Disturb or Screen Time settings can hold notifications back. Check this in iOS Settings.

5. Are you signed in?

After you sign out, Nodbase sends no notifications for chats and calls until you sign in again. If you sign in on a new iPhone, notifications only arrive there.

Keep in Touch reminders

The daily notification is off by default. Turn it on under Notifications › Keep in Touch. Reminders you create yourself always arrive as long as notifications are allowed.

Note: Nodbase currently doesn’t send notifications for community posts.

Last checked: 11 November 2026

Was this article helpful?