Troubleshooting

Storage full or file too large

Nodbase distinguishes between your iPhone’s storage and the space for chat attachments on the server.

On this page
  1. Not enough storage on this iPhone
  2. “Not sent · Storage full”
  3. “File too large”
  4. Videos in your profile

Not enough storage on this iPhone

Your iPhone is almost full. New messages and attachments can’t be saved then. Free up some space in iOS Settings under General › iPhone Storage.

In Nodbase itself, you can clear the cache:

  1. Tap You, then the gear at the top left.
  2. Tap Data & Storage.
  3. Under Storage on This iPhone, tap Clear Cache.

Your network, profile and chats stay.

“Not sent · Storage full”

Your space for chat attachments on the server is full. Space frees up as older attachments expire or when you delete messages for everyone.

“File too large”

A file in a chat can be at most 50 MB.

Videos in your profile

Videos in your profiles can be at most 750 MB together, and a single video at most 3 minutes and 50 MB.

Last checked: 11 November 2026

Was this article helpful?